How to Solve Problems Using the Design Thinking Process Tools Assignment

Assignment Task

Brief Descriprtion

For this assessment, you will be required to undertake a range of readings, watch demonstrations of how certain design thinking tools are used in practice and then attempt to apply those tools to understand and frame a wicked problem, and use ethnographic research techniques to ultimately deliver a project brief for an industry problem.   In addition you will use design thinking tools to develop a personal and team approach for teamwork in the next course.

This assignment does not require you to identify a potential solution.  In fact, if you move forward too quickly to a solution you will likely limit your opportunities to do well in this assignment.  In the next course, you will be working as part of a team and you will take the work that you are doing to deeply understand and connect with the problem in this course with you to share with your teammates as you work with them to create an innovative solution.

To summarise, the key deliverables from you would include:

1. The filled-up checklist

2. An annotated portfolio created using the provided template and incorporating artifacts that you produce during the course

3. Reflections on the artefacts addressing the requirements set out in the template

You will take your research and understanding of the problems that you identify into the next phase of this unit (the second course), and the data and insights you have generated will assist you and your teammates in focussing on some real pain points that will form the basis of the ‘solution’ that you will ideate in the next module. The stakeholders experiencing (or being likely to experience) the problem that you have identified will create demand for the solution that you will develop. It is important to clearly define your stakeholder group and deeply empathise with the issues that they are facing, or are likely to face, in order to address the problem and be cognisant of the potential market and opportunity for the solution that you are yet to design.

Through this course, you will be introduced to a range of design thinking tools that will help you understand the people and circumstances relevant to your industry problem. This assignment requires you to use these tools to identify and understand your stakeholder using design thinking approaches to problem identification. You also need to understand and elicit insights about your chosen subjects, their circumstances, needs, desires and frustrations with the aim of preparing a design brief that will be the basis for a solution design exercise (to be completed in the next module). You will submit a portfolio showing the artifacts that you have created during the problem identification stage of the design thinking process, together with annotations where you have outlined what you have learned (about the subject matter of the research and your use of design thinking tools) while using these tools and reflecting on the applicability of these tools to your own work and life.

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