BUSS 24003 - International Human Resource Management - Cap Gemini–Sogeti (CGS) Case Study - Human Resource Assignment Help

Assignment Task -                 
 

Module Learning Outcomes 

The following LOs are achieved by the student by completing the assignment successfully 

1. Critically evaluate the choice of strategic international HR with international business strategy approaches.  

2. Critically evaluate the impact and effectiveness of international assignments. 

Assignment Objective 

The objective of the assignment is for students to demonstrate in-depth knowledge of IHRM  factors that influence the choice of transnational strategy, IHRM challenges, selection criteria for expatriates, and risks of international assignments.  

Tasks

Case Study 

Cap Gemini–Sogeti: A Transnational Organization. 

Cap Gemini–Sogeti (CGS) is Europe’s largest computer software and services group. CGS has taken all available means (organic growth, acquisitions, and alliances) to become Europe’s No. 1  in computer services and consulting and, as of 2006, among the top five of the world’s outsourcing services providers. The original merger of Cap, a computer services group, and  Sogeti, a business management and information processing company, brought together operations in the UK, the Netherlands, Switzerland, and Germany, with a head office in France. Further acquisitions brought in a large number of small groups throughout Europe and the US. This expanded its coverage to IT consulting, customized software, outsourcing services,  and education and training. CGS was already highly decentralized, but when any of its branches reach 150 personnel, it is split in two. This gives the firm greater flexibility in responding to variations in local demand. Decision making and direct customer service are facilitated with  smaller teams.  

CGS has developed information pooling systems to ensure that innovative solutions developed in one country or business will be rapidly disseminated to other countries and businesses.  These include electronic bulletin boards and extensive electronic and voicemail facilities, plus the organizational culture of informal networks of professionals who work frequently together in project teams.  

CSG has extensive experience with sending and receiving people on foreign assignments with a moderate number of expatriates on foreign assignments. CSG has learned how to manage the performance of expatriates who are key to the success of the firm’s business. CSG has developed a comprehensive performance management program that includes goal setting,  performance appraisal and feedback, continuous training and development, and performance-related compensation. One thing that CSG has learned is the performance management of its various types of expatriates, who are in varying types of international assignments and situations.  

Read the case study and answer the following questions: 

Q1. Critically examine two international human resource management factors that influence  Cap Gemini–Sogeti to choose transnational strategy as international business strategy approach. 

Q2. Critically evaluate two international human resource management challenges faced by  Cap Gemini–Sogeti and how to overcome the challenges. 

Q3. Critically analyze two criteria for selecting expatriates for international assignments and their impact on organizational performance. 

Q4. Critically evaluate two risks that might deter a potential expatriate from taking an international assignment and how the risks could be managed to enhance the effectiveness of expatriates’ performance.

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