The Consultation and Communication Techniques and Strategies - IT Assignment Help

Assignment Task

Task

PART 1:This part contains information on the assessment for this unit of competency and how an assessment will be conducted throughout this unit to achieve the competency. It includes:
•Application of the unit of competency.
•Purpose of assessment.
•Elements, performance evidence and knowledge evidence requirements of the unit.
•Conditions, context, required resources and location of the assessment.
•Assessment tasks.
•Outline of evidence to be collected. 
•Administration, recording and reporting the requirements including special adjustments, appeals, reasonable adjustments and assessors’ intervention. 
PART 2: Assessment tasks: This part contains the information to successfully undertake the assessment task. In each assessment task, students will find the following information: 
•Task instructions. 
•Role play / Practical Demonstration information. 
Information on resources required, where applicable 

Elements
1.Manage project definition activities
2.Undertake project planning
3.Establish the IT project team
4.Manage project execution activities
5.Coordinate project closure

Performance evidence: 
•scope the activities of a complex information and communications technology (ICT) project
•prepare a project plan
•determine the project team and duties
•execute a project
•close the project, ensuring it has met requirements.
 Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.

Knowledge evidence: 
To complete the unit requirements safely and effectively, the individual must:
•describe the characteristics of leaders and technical teams
•outline the consultation and communication techniques and strategies
describe the process of establishing technical teams and determine stages of team development
•explain estimation and cost-analysis techniques
•describe the methods of communication and communication styles, including interviewing techniques
•identify the objectives and perform benefits analysis

Reasonable adjustments and special learning needs:

NAIT Australia works to ensure that students with recognized disadvantages can access and participate in education and training on the same basis as other students. Disadvantages may be based, for example, upon age, cultural background, physical disability, limited or non-current industry experience, language, numeracy or digital literacy issues.Where pre-training interviews and assessments reveal that a student may require special support or where, after enrolment, it is made apparent that the student requires special support, reasonable adjustments will be made to the learning environment, training delivery, learning resources and/or assessment tasks to accommodate the particular needs of the student. An adjustment is reasonable if it can accommodate the student’s particular needs, while also taking into account factors such as the student’s views, the potential effect of the adjustment on the student and others and the costs and benefits of making the adjustment.

Any adjustments made must: 
a.Be discussed, agreed and documented in the assessment record
b.Benefit the student. 
cMaintain the integrity of the competency standards and course requirements as stipulated in the training package. 
d.Be reasonable to expect in a workplace.
Reasonable adjustment may consist of: 
a.Providing additional time for students to complete learning and assessment tasks. 
b.Presenting questions orally for students with literacy issues.
cAsking questions in a relevant practical context.
d.Using large print material.
e.Extending the course duration.
f.Presenting work instructions in diagrammatic or pictorial form instead of words and sentences.

Complaints and appeals:
If you are dissatisfied with an assessment outcome, you may appeal the assessment decision. In the first instance, you are encouraged to appeal informally by contacting the assessor and discussing the matter with them. If you are dissatisfied with the outcome of such discussion, you may appeal further to either the course coordinator and/or Head of Department. If you are still dissatisfied, you may appeal formally and in writing to have the result reviewed. For more information, refer to the Assessment Policy and the Complaints and Appeals Policy and Procedures.

Assessor intervention:

Assessors will check if you are ready for the assessment and defer the assessment if you are not. Feedback will be given to you at the completion of the assessment.?During role play, the assessor may act as a client or employer, where required, but the assessor will not interfere with the assessment. If the assessment activities might impact on your safety or that of others, the assessor will stop the assessment immediately.
 

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