The Case of Leslie Discussion - Case Study - Management Assignment Help

Assignment Task

Conflict at Work 
• Conflict – ‘a process in which one party perceives its interests are being opposed or set back by another party’ (Kreitner & Kinicki 2001)
• Conflict can have both positive and negative elements

Conflict can be healthy
• Harmony is not always desirable
• Conflict can
– Energise
– Motivate
– Identify real problems that need to be changed
– Allow people express feelings about issues causing stress and anxiety

Negative Consequences of Organisational Conflict
• Negative effect on productivity and creativity
• Teams lack cohesiveness – pulling in different directions
• Loss of goal orientation at group and individual level
• At individual level can lead to
– Frustration
– Stress
– Job dissatisfaction
– Absenteeism
– Higher turnover

Case Study – The Case of Leslie Discussion

• How does SCCT help you understand Leslie?

• How would you address Leslie's midlife career changes using this model?

• How do you think Leslie's efficacy beliefs are influenced by her husband/family?

• What interventions or techniques would you use with Leslie? 

Cognitive Theory (Person a product of Environment and a produce of an environment) Self efficacy

— Belief you can do something Outcome Expectation

— what you expect Foreclosed Options

— routes not gone down Goals - expectations Barriers

— what's in the way?

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