SITXHRM008 - Roster Staff Assignment

Assignment Task

Description

This unit describes the performance outcomes, skills and knowledge required to develop, administer and communicate staff rosters. It requires the ability to plan rosters according to industrial provisions, operational efficiency requirements, and within wage budgets.

This unit applies to individuals responsible for developing staff rosters for situations involving potentially large numbers of staff working across a range of different service periods or shifts. It does not apply to small office environments.

It applies to senior personnel who operate independently or with limited guidance from others, including dedicated specialist staff or operational supervisors and managers.

A copy of unit details, assessment plan and requirements and mapping document that outlines this unit of competency and performance criteria are available on your e-learning portal (Moodle).

Question

1. In your own words, which constraints need to be taken into account by a manager when rostering? Give an example for each.

2. In your own words, what is an industry award?

3. Rostering effectively to maximise efficiency and minimise labour costs begins with assessing workloads. What will help you determine employee workloads?

4. You write rosters for several departments and need to improve your productivity. How could you achieve this?

5. Samantha carefully applied the rostering steps and knew she had exactly the right number of employees on each shift according to demand. However, some shifts really struggled to finish their allocated duties and customers complained of slow service. What did Samantha do wrong?

6. According to the NES certain employees have the right to request flexible work arrangements, in your own words explain what this means for hospitality staff:

7. In your own words, how can you help ensure your rosters are fair and equitable to your employees?

8. Eric plans and writes his rosters by hand. This has worked well for him in the past, but now that the business is growing, roster writing is becoming more complicated and taking up too much time. What would you suggest to Eric?

9. When writing a roster, are abbreviations appropriate?

10. According to most awards and EBAs, how far in advance should employees receive their rosters?

11. Is it important to complete records of shift times employees have worked? Why?

12. What seven (7) main record keeping obligations do employers have?

13. How do you know if your rosters are effective?

14.You have a cyclic roster in place for your department, but you spend ages fiddling with it to accommodate special requests and fluctuations in demand. What could you do?

15. Explain in your own words, the NES (National Employment Standards) and their purpose. Give eleven (11) Standards:

16. What other factors could influence how many GRAs are rostered on each day?

17. Are part-time employees eligible for overtime? Explain using the Fair Work Australia website as a guide to the law :

18. What penalty rate would a part-time employee receive on a public holiday?

19. What is the difference between a penalty and an allowance?

20. Penalty rates are not cumulative. What does this mean?

21. One of your GRAs accidentally broke a lamp in a guest room when cleaning it. Can you deduct these damages from their pay? (Watch this video) Explain:

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