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RMGTA313 - Operations and Production Management
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Assignment Task
Questions
1. Carl Sawyer makes billiard balls in his Dallas plant. With a recent increase in taxes, his costs have gone up and he has a newfound interest in efficiency. Carl is interested in determining the productivity of his organization. He would like to know if his organization is maintaining the manufacturing average of 3% increase in productivity. He has to following data representing a month from last year and an equivalent month this year.
| Item | 2021 | 2022 |
| Units produced | 1,000 | 1,000 |
| Labour (hours) | 300 | 275 |
| Resin (pounds) | 50 | 45 |
| Capital invested( $) | 10,000 | 11,000 |
| Energy (BTU) | 3,000 | 2,850 |
Show the productivity change for each category and then determine the improvement for labourhours, the typical standard for comparison.Mr. Carl Sawyer (using data from above) determines his costs to be as follows:
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Labor $10 per hours • Resin $5 per pound
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Capital 1% per month of investment
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Energy $0.50 per BTU
Show the productivity change, for one month last year versus one month this year, on a multifactor basis with dollars as the common denominator.
2. An international legal firm is planning to globally by opening a low office in one of four countries; Italy, Sweden, Portugal and France. The chief partner entrusted with the decision, Norean Sharpe, has identified eight critical success factors (CSFs) that she views as essential for the success of any law office. She used a rating system of 1 (least desirable country) to 5 (most desirable) to evaluate each CSFs. Which country should be selected for the new law office?
3. Mary, the manager of an apartment complex, feels overwhelmed by the number of complaints she is receiving. Below is the check sheet she has kept for the last 12 weeks. Develop a PARETO Chart using this information. What recommendations would you make?
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