Operation And Innovation Management-Case Study-How Kodak Failed - Management Assignment Help

Assignment Task

Case Study-How Kodak Failed

QUESTION 1

Using the 3S model as a framework explain how Kodak could have used the three (3) levels(Strategic; Systemic and Situational) to turn its business fortunes and sustainability around.

QUESTION 2

2.1 You have recently been appointed the Operations Manager as a large (325 bed) public hospital. Several complaints have been made about the slow processing times of both in and outpatients. Construct a Service Blueprint to indicates points of customer contacts and potential failure points.

2.2 From your service blueprint, develop an action plan on how you would eliminate potential failure points.

QUESTION 3

3. Exponential Smoothing Calculation

The forecasting information for Siyafunda Trading is provided in the table below:

3.1 Calculate the 2021 forecast for Siyafunda Trading using the exponential smoothing forecasting technique with a smoothing constant of 0.2 and forecast for January 2021 sales of 7025 units.

3.2 Explain the requirements one would use to effectively manage its inventory

QUESTION 4

4.1 The following table represents data of a project you are working on:

Required:

4.1 Using the PERT formula, calculate the time (t) for each activity.

4.2 Construct the network using the AON methodology.

4.3 Identify the paths and indicate the critical path.

4.4 Explain the advantages of using network diagrams rather than Gantt Charts.

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