This task asks you to critically engage with the study by Reid et al. (2018) on consumers’ perspectives of collaborative care planning in acute inpatient units. Your response should address challenges identified in the study and propose solutions grounded in contemporary mental health approaches. Structure your response into three key parts.
Reid et al (2018) illustrate the consumers’ perspective of collaborative care planning within an acute inpatient unit. It outlines some of the frustrations experienced by consumers and staff and provides us with an opportunity to rethink the approach and understand what consumers want within these settings.
Summarise the key challenges identified by consumers in Reid et al.’s (2018) study related to collaborative care planning in acute mental health settings.
Develop a detailed plan for addressing these challenges when creating collaborative care plans with consumers.
Consider practical strategies that could improve consumer engagement and satisfaction in the care planning process.
Examine each of the identified challenges outlined in the Reid et al. (2018) study and argue for alternative approaches to overcoming these challenges by drawing on other high-quality literature.
Compare and contrast different methods from the literature and justify your proposed plan using evidence from current research.
Critically evaluate how your plan aligns with contemporary mental health approaches, particularly trauma-informed and recovery-oriented practices.
Demonstrate how your plan recognises and respects the consumer’s lived experience, ensuring that it promotes empowerment, safety, and collaboration.
Highlight specific elements of your plan that support these approaches, ensuring they contribute to the overall recovery and well-being of the consumer.
This assessment requires the student to critically analyse the study by Reid et al. (2018), which explores consumers’ experiences and frustrations with collaborative care planning in acute mental health units. The task is divided into three major parts, each with its own focus and key expectations:
Summarise the core challenges faced by consumers as identified in Reid et al.’s study.
Develop a comprehensive plan to address these identified challenges in real collaborative care planning contexts.
Propose practical strategies to enhance consumer engagement, autonomy, and satisfaction.
Analyse each challenge in detail and provide alternative perspectives or strategies from contemporary, high-quality research.
Compare and contrast differing approaches in the literature.
Justify the proposed plan using strong, current evidence from mental health research.
Critically evaluate how the proposed plan reflects trauma-informed and recovery-oriented care models.
Demonstrate how the plan respects lived experience and promotes the core principles of empowerment, safety, participation, and collaboration.
Highlight specific components of the plan that align with contemporary mental health frameworks and support consumer recovery.
The Academic Mentor supported the student by breaking down the assessment into manageable stages. The process focused on helping the student understand the purpose of each section, interpret the study findings, and integrate relevant literature and frameworks.
The mentor first ensured the student clearly understood:
The purpose of the assessment
The context and key findings of Reid et al. (2018)
The focus on consumer perspectives and collaborative care planning
The student was guided to extract the main frustrations experienced by consumers, such as poor communication, lack of involvement, power imbalances, and limited transparency in care processes.
Before writing, the mentor helped the student map out the structure:
Part 1 → Identify challenges + create solutions
Part 2 → Support those solutions with external literature
Part 3 → Link the plan to trauma-informed and recovery-oriented care
A detailed outline was created to ensure each part flowed logically and met assessment requirements.
The mentor guided the student to:
Summarise consumer-reported challenges directly from Reid et al. (2018)
Focus on issues such as limited participation, poor communication, rigid systems, and lack of shared decision-making
Create a practical improvement plan that includes strategies like:
shared decision-making meetings
improved communication protocols
transparency in treatment goals
routine feedback gathering
co-designed interventions
The mentor emphasised connecting each challenge to a real-world solution rooted in collaborative practice.
The student was then guided in sourcing high-quality, peer-reviewed literature to:
Provide alternative viewpoints
Compare strategies proposed in other studies
Justify why their chosen plan is optimal
The mentor showed the student how to:
Use academic databases
Assess research quality
Paraphrase effectively
Integrate literature into arguments
This step ensured each solution in Part 1 was grounded in strong evidence.
The mentor helped the student examine the proposed plan through the lens of:
Trauma-informed practice (safety, choice, trust, empowerment, collaboration)
Recovery-oriented care (hope, self-determination, partnership, lived experience)
The student was supported in identifying which elements of the plan aligned with these models, such as:
Offering choices in care discussions
Ensuring transparency and consistency
Promoting consumer autonomy
Creating emotionally and physically safe environments
This section demonstrated the student’s ability to connect theory with applied practice.
In the final stage, the mentor guided the student to:
Review the structure for logical flow
Ensure clarity and academic tone
Strengthen topic sentences and transitions
Align content with marking criteria
Apply correct APA 7 referencing
This polished the final submission into a cohesive, critically reflective, and well-supported academic response.
By following this guided process, the student successfully:
Each part was addressed thoroughly, with relevant challenges, solutions, evidence, and reflective analysis.
The student learned how to evaluate research, compare approaches, and justify decisions.
The final plan clearly aligned with trauma-informed and recovery-oriented principles.
The student highlighted lived experience, empowerment, collaboration, and safety.
The mentor’s guidance supported improved structure, clarity, and scholarly voice.
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