Highlights
Part A: Background
The company produces a wide range of dairy products (milk, yogurt, cheese, butter, ice cream) and non-dairy products such as orange juice. The company’s cheese products, Gouda and Edam, and the Ice cream product named Hegel-Ice are among the most popular products sold in Ontario and other parts of country. The company later expanded by opening two other production facilities in Oshawa and Montreal. Each location consists of six departments: Production, Sales & Marketing, Accounting & Finance, HR, Administration, and Logistics. And here is the organizational chart for each location. HQ: This facility consists of four floors: The first floor is the Production (100 employees) department. In second floor departments such as Sales & Marketing (20 employees), Accounting & Finance (20 employees), HR (10 employees) and Logistics (15 employees) are located. The third floor is dedicated to offices for Joseph Hegelberg (President), Nina Hegelberg (Vice President) and six other senior managers: Production, Sales & Marketing, Accounting & Finance, HR, Logistics and IT, including a big boardroom for meetings and video conferences. The IT department (20 employees) occupies the entire fourth floor.
This floor is the location of thmain servers, DMZ, main network printing and LAN/WAN connectivity devices. All floors are connected through a fiber optic backbone cable with a speed of 3Gb/s. Each floor is connected to the backbone cable through a high speed switch in star topology fashion The entire third floor is networked through wireless 802.11g technology using three access point devices connected to the backbone cable via a switch. All employees in this floor have their own laptop and wireless printers. In addition there are network attached fax-copier-printer (combined) for floors 1-3. As mentioned above the IT department has the fasted and largest network attached printer. Except for the production and administration departments, each employee has his/her own desktop computer. Note: the Admin people have their own laptop computers which they carry every day to the work. Also, in production area there are 10 mobile wireless laptops connected via 802.11g for controlling the production lines
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