Financial Hardship and Housing Insecurity After Divorce Client SOAP Note Assessment

Assessment

Client is experiencing a financial hardship, emotional stress and housing insecurity due to the recent divorce. Client has limited social and family support which limits her ability to cope in this situation. Key issues identified are:

• Risk of homelessness if rent is not paid.
• Limited income resulting in financial instability.
• Limited social connection

Plan

• Help client to apply for housing SA support and explore eligibility for rent assistance.
• Provide information about Centrelink support including rent assistance and other crisis payments.
• Refer client to financial counselling services to support with budgeting and navigating with utility providers.
• Support client to build social connection outside of work
• Schedule a follow-up appointment with client to monitor her wellbeing and provide ongoing support.

Subjective

Client is an adult woman who experienced a relationship breakdown one year ago and had finalised her divorce a few months ago. She explained that she has been struggling financially since her husband left and has fallen behind on her rent. Client is working part time and does not receive any support from Centrelink. Client fears that she will be evicted and become homeless. The client shared that she has no family of friends to support her, as she has not spoken to her family for 15 years and has no close friends other than coworkers. She explained that she has a positive workplace and described it as her “happy place”, as she shared that she feels comfortable and goes to work to forget about her current issue.

Objective

Client presented appropriately dressed, polite and engaged during the session. She appeared anxious and distressed when talking about potential eviction and financial situation. Speech was clear, logical and appropriately structured. She explained in detail about cost of living and that her income is just enough for groceries, electricity and water. Currant employment does not provide a stable income. Client relied on her husband for financial responsibilities.

Assessment Summary and Mentor-Guided Process Explanation

Brief Summary of Assessment Requirements

This assessment required the student to develop a SOAP Note (Subjective, Objective, Assessment, and Plan) based on a client case study involving financial hardship, emotional distress, and housing insecurity following a divorce. The key focus was to demonstrate the ability to:

• Identify the client’s primary psychosocial issues.
• Conduct a comprehensive needs assessment.
• Formulate an evidence-based action plan addressing housing, financial, and emotional wellbeing.
• Integrate community resources such as Centrelink, financial counselling, and housing support services.

• Apply professional communication, empathy, and critical thinking in formulating the support plan.

The assessment also aimed to align with key learning outcomes such as applying social work principles, evaluating client needs, and developing realistic intervention strategies for vulnerable individuals.

Academic Mentor’s Step-by-Step Guidance Process

Step 1: Understanding the Case Scenario

The mentor first guided the student to carefully read the client profile and extract the main psychosocial stressorsnamely, risk of homelessness, limited income, and social isolation. The mentor emphasized identifying both immediate (housing) and long-term (social support, emotional stability) needs to structure the assessment effectively.

Step 2: Structuring the SOAP Framework

The mentor explained the structure of a SOAP note and its professional application in client case documentation:

• Subjective: Capturing the client’s own perspective, emotions, and concerns.
• Objective: Recording observed facts and behaviours.
• Assessment: Analysing the problems using critical reflection and professional insight.
• Plan: Recommending actionable and evidence-based interventions.

This approach ensured clarity, professionalism, and alignment with clinical and community casework standards.

Step 3: Developing the Assessment Section

The student, under mentor guidance, was instructed to synthesise the subjective and objective data to form an analytical assessment. The mentor encouraged identifying links between financial hardship and mental wellbeing, and highlighting the role of limited social support as a compounding factor.

Step 4: Creating the Intervention Plan

The mentor guided the student to ensure that the action plan included practical, achievable, and community-based interventions. This included:

• Applying for Housing SA support and Centrelink rent assistance.
• Referral to financial counselling services for debt management and budgeting.
• Encouraging social engagement strategies to rebuild connections.
• Scheduling regular follow-up sessions for ongoing support.

Each intervention was to be justified by linking it to the identified issue and expected outcome.

Step 5: Reviewing for Professional Tone and Ethical Considerations

The mentor reviewed the draft with the student to ensure non-judgmental language, confidentiality, and ethical sensitivity were maintained throughout the documentation. The student was reminded to focus on empowerment-based practice rather than portraying the client as dependent.

Outcome and Learning Objectives Achieved

Through the mentor-guided approach, the student successfully developed a comprehensive and client-centered assessment plan. The final solution demonstrated:

• Competence in identifying and addressing psychosocial issues.
• Ability to apply professional documentation standards using the SOAP framework.
• Understanding of referral pathways and community resources.
• Integration of empathy, critical analysis, and evidence-based reasoning in client casework.

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