EBM306: Ethics and Decision Making-Case Study Report - Management Assignment Help

Assignment Task

Learning Outcomes:

c. Explain how the concepts of ethics, morals, values, and good corporate citizenship should be applied to the business setting

d. Identify and critically assess the strategic implications of organisations adopting good corporate citizenship and business ethics

e. Discuss how awareness of business ethics can assist decision making

f. Recommend solutions to ethical dilemmas in business decision making.

Assessment 3 – Business Ethics Case Study Report:

Students will write a case study report (not a case study essay) on the ethical business dilemmas of one of the topics outlined below. Each student is required to choose one topic to analyse. Students will analyse the case within its theoretical context in order to integrate business practice with ethical theories covered in the course.

Details:

This assignment is to be submitted by the due date soft-copy though learning management. The assignment is to be submitted in accordance with assessment policy stated in the unit Outline. It is the responsibility of the student submitting the work to ensure that the work is in fact his/her own work. Ensure that when incorporating the works of others into your submission that it appropriately acknowledged.

The assessment is to be presented in a case study report.  

Outline:

Students must:

1. Provide an overview of the case, summarise problems and relate problems to ethical theories.

2. Identify possible solutions to problems and evaluate advantages/disadvantages of solutions.

3. Make realistic recommendations based on solutions identified and ensure solutions are supported by ethical theories.

The object of this case study is to lay out and defend a particular decision about a controversial case. It is therefore important that students take a position, even if they are personally unsure about what is ethically best.

Assessments will be evaluated by how well a student articulates and argues for an ethical judgment about the case using known facts and relevant ethical theories. The lecturer and students do not necessarily have to agree as there is no single ‘correct’ answer (40 marks, max. 2,000 words).

Ethical Decisions Topics

Topic One Jin sometimes takes and makes personal calls on her work mobile. Her boss is aware of this and as told her to reduce the number of personal calls on her work mobile. She knows her boss does it and all of her other colleagues also do it and they haven’t been spoken too. Jin chooses to deliberately ignore the request instruction.

Topic Two

Jonni is a team leader at Smith & Co, and he is the leader of a team of 5 salespeople. Every day Jonni takes $5 out of the cash register to buy his morning coffee. He does it and thinks nothing of it because his boss at induction said to him “everyone does it”. Indeed, Jonni has told his team that it OK to take $5 for your morning coffee. Jonni is not the owner of the business, and he doesn’t have authority to permit this to happen.

Topic Three

 In the weekly management meeting the boss says to Jamal, ‘I know English is not your 1st language, but did you understand that? Was it simple enough for you? I don’t know how to make it easier for you understand.” The rest of the team are embarrassed and look away from the boss and Jamal.

Topic Four

It’s nearing the end of the financial year and the sales team is $2,200 dollars short of hitting the annual sales target. If they don’t make the sales target, then everybody miss out on their $750 bonus. Samantha sees a customer looking at a new washing machine for $1900. The customer expresses an interest in the washing machine. Samantha starts to sell her an inferior washing machine for $1700 and a dryer for worth $600 and to sweeten the deal she will throw in a $50 electronic kettle. She explains to the customer this is a much better deal and she can pay using a Buy Now Pay Later scheme.

The Customer agrees and Samantha fills in the paperwork. The “loan” is declined because the customer only has 11 months’ work experience. Samantha tells her boss that the 11 months was an error, and it should be 12 months and asks her boss to override the decision and approve the “loan”. The boss agrees and overrides the loan. The customer can have the goods. She is so happy that she writes glowing referral of Samantha’s service on the business’s google page.

Topic Five

Seraph is a student nurse on placement in the Palliative Care Unit* at the local hospital. Seraph notices that the doctor has prescribed a particularly high morphine to the patient. Seraph is concerned but unsure so re-checks the doctor’s instructions and asks the head nurse just to be sure. The head nurse gets angry and says, “Who the hell are you to question the doctor?!” Follow your instructions and do as you are told or leave”.

If Seraph leaves, he will fail his placement and not qualify for his degree, but if does what he is told he believes he could kill the terminally ill patient.

Seraph decides to leave.

*Palliative care is where terminally ill patients are sent when all medical options are exhausted. Patients in Palliative Care are sent there to die with dignity.

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