Highlights
Question1: List the three essential components of evidence-based practice.
Question 2: Describe each of the following service delivery approaches; personcentred, needs-based, rights-based, strengths-based.
Approach Key features
Question 3: Describe two popular behaviour change models used in case management and give examples of the common practices and interventions that relate to each.
Behavioural Change Model Practices and Interventions
Question 4: Answer the questions in the table below to describe the processes and the people that are essential to a formal case management meeting.
a. Who should chair the meeting?
b. Who should the meeting involve?
c. Whose views should be represented in the meeting?
d. When should case management meetings occur?
e. With reference to the agenda and meeting outcomes, what is key?
f. How should the meeting be recorded and who is responsible?
g. When should information relating to the case be disseminated to key stakeholders?
Question 5: Outline monitoring and reviewing process in case management, including what is involved, why it is important, key drivers and who should be part of the process.
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