Highlights
Students are required to describe the elements of a Strategic Plan and identify key performance measures for a Not-for-Profit social service operating in their state. The service type. Vision and Mission are presented below.
• The service: Support service for young people experiencing mental health issues and experiencing homelessness.
• The Vision: An Australian service where young people can gain access to appropriate support for mental health and housing.
• The Mission: To enable young people who are experiencing mental health issues to secure safe and stable housing and ongoing support. Based on your individual research, the Strategic Plan will include the following:
• Four Service Values and the reason why you chose each value.
•Three Strategic Objectives (or goals) of the organisation.
• For each Strategic Objective identified, list one Outcome that can be measured that relates to the benefits of the service that you want to achieve.
• For each Outcome identified, list a related Output that tracks the services that are provided.
• Select one Strategic Objective and identify a Benchmark that you could use to assess the performance of the service. Include a description of how the Benchmark you have chosen relates to a relevant Outcome or Output measure.
• Identify the Impact that you want to achieve and describe the wider social and economic consequences of the of the work of the service.
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