DataSet Overview - Scatterplot to moodle Report Writing - Statistics Data Assignment Help

Assignment Help:

THERE ARE TWO OPTIONS FOR QUESTION 1 JUST PICK ONE OPTION 
OPTION 1
a) Just using the information for call centre 1
i) Paste in descriptive sample statistics that let you investigate the relationship between the variables “Original staff or Replacement staff?” and “median call time?” using the sample 
ii) Use the output in part (i) to describe the relationship between the two variables, your discussion must use one of the following sample statistics 
Difference between sample means x1 - x2
Difference between sample proportions  p1 - p2 
correlation coefficient r
b) Just using the information for call centre 2
i) Paste in descriptive sample statistics that let you investigate the claim there is a relationship between the variables “Original staff or Replacement staff?” and “median call time?”
ii) Use the output in part (i) to describe the relationship between the two variables, your discussion must use one of the following sample statistics 
Difference between sample means x1 - x2
Difference between sample proportions  p1 - p2 
correlation coefficient r
c) Compare the results in parts (a) and (b)  
OPTION 2 
a) Just using the information for call centre 1
i) Paste in descriptive sample statistics that let you investigate the relationship between the variables “Original staff or Replacement staff?” and “number of complaints?” using the sample 
ii) Use the output in part (i) to describe the relationship between the two variables, your discussion must use one of the following sample statistics 
Difference between sample means x1 - x2
Difference between sample proportions  p1 - p2 
correlation coefficient r
b) Just using the information for call centre 2
i) Paste in descriptive sample statistics that let you investigate the claim there is a relationship between the variables “Original staff or Replacement staff?” and “number of complaints?”
ii) Use the output in part (i) to describe the relationship between the two variables, your discussion must use one of the following sample statistics 
Difference between sample means x1 - x2
Difference between sample proportions  p1 - p2 
correlation coefficients r
c) Compare the results in parts (a) and b

• Each student is given two datasets, students MUST use the datasets they are given, they CANNOT use datasets they make themselves or take from other sources. 
• one dataset is information about each staff member in call centre 1.
• one dataset is information about each staff member in call centre 2.
• Each of the datasets consists of the following variables, 
• *Original staff or replacement staff?  Is the staff member one of the original staff or replacement staff, this is a categorical variable.
• *Median call time? The duration of each of the staff member’s calls is recorded and the median call time is calculated, this is a quantitative variable. 
• *Median above 3 minutes? This is a categorical variable because the possible answers are yes or no.
• *Number of complaints? The number of complaints lodged against the staff member, this is a quantitative variable. For the original staff, it is the number of complaints in their last month in 
• for the replacement staff it is the number of complaints in the first month

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