Highlights
Task
Identify the following elements that comprise an incident investigation process, including:
OBJECTIVES of any incident / accident investigations:
Six steps for successful incident investigation
STEP 1 – IMMEDIATE ACTION
In the event of an incident accident, immediate action to be taken may include making the area safe, preserving the scene and notifying relevant parties. The investigation begins even at this early stage, by collecting perishable evidence, e.g. CCTV tapes / videos, samples, etc...
STEP 2 – PLAN THE INVESTIGATION
Planning ensures that the investigation is systematic and complete. What resources will be required? Who will be involved? How long will the investigation take? For severe or complex incidents, an investigation team will be more effective than a single investigator.
STEP 3 – DATA COLLECTION
Information about the incident is available from numerous sources, not only people involved or witnesses to the event, but also from equipment, documents and the scene of the incident.
STEP 4 – DATA ANALYSIS
Typically, an incident is not just a single event, but a chain of events. The sequence of events needs to be understood before identifying why the incident happened.
Task
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