Highlights
Questions
Provide answers to all of the questions below:
1. Describe three consultation and communication processes that a company could use to support and encourage staff to contribute to policy and procedure development processes.
2. Describe the contemporary approach of design thinking to organisational learning strategy development.
3. Identify and describe two organisational learning theories that can be used as a basis for developing an organisational learning strategy.
4. Describe the importance of continuous improvement as part of a company’s organisational learning strategy and outline three types of continuous improvement processes that could be used to undertake this.
5. Describe three evaluation strategies that can be used for reviewing organisational learning strategy.
6. Describe two quality management compliance requirements relating to organisational learning.
7. Identify and describe two international compliance requirements relating to e-learning.
8. Identify and describe an example of each of the below that would be relevant to a person working in a learning and development role. Describe how each is relevant.
a. Legislation
b. Code of practice
c. National standards
9. Identify and describe two technology and systems requirements that should ideally be in place to facilitate the implementation of an organisational learning strategy.
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