BN110 - Information Systems Fundamentals - Business use of ICT Technologies - IT Assessment Answer

Assessment Task:

BN110:  Information Systems Fundamentals  IT Assessment Answer

PART A: Information Systems in Organisations and Society
“Innovation generally refers to changing processes or creating more effective processes, products and ideas. For businesses, this could mean implementing new ideas, creating dynamic products or improving your existing services. Innovation can be a catalyst for the growth and success of your business, and help you to adapt and grow in the marketplace. Being innovative does not only mean inventing. Innovation can mean changing your business model and adapting to changes in your environment to deliver better products or services. Successful innovation should be an in-built part of your business strategy, where you create a culture of innovation and lead the way in innovative thinking and creative problem solving. Innovation can increase the likelihood of your business succeeding. Businesses that innovate create more efficient work processes and have better productivity and performance”.

Please answer the following questions:
 

Review Table 1 and Table 2 data cube of the spreadsheet for ‘Key Measures of Innovation’ and answer the questions below.

1) Determine two type of businesses that succeed in building innovative projects, and two that abandoned their projects, and explain why the chosen businesses implemented innovation while others have abandoned it.

2) Refer to Table 1 in data cube titled ‘Key Measures of Innovation’. Which industry has the highest proportion (%) of innovation? Why do you think innovation is happening in this industry? 

3) Once you have familiarised yourself with Table 2 of data cube ‘Key Measures of Innovation’ please comment on innovation activity in Arts and Recreation Services by size

PART B: Using data for System Analysis

Table 1
1) In Table 1, review the key benefits that were achieved by introducing innovation? And justify which ones contribute the most to the total benefits. 

2) Pick an industry and comment on key benefits that were achieved within that industry. Use relevant examples from your own research and discuss these benefits within the context of that industry.

Table 1
1) What are the key barriers to innovation listed in Table 1 
2) In your opinion can government regulations and compliance promote or stifle innovation. Justify using some example cases

Table 2
1) Review the row ‘Total All Industries’ and represent data pertaining to this row as a graph on barriers to innovation

2) Comment on the graph and what you can infer from it

PART C: Business Analysis

One of the key responsibility of a Business Analyst is ‘Documenting current business processes and identifying opportunities to streamline/improve processes’. Please see below a recent advertisement from SEEK job website on a position advertised for ‘Business Analyst’

Familiarise yourself with the home loan application process and the steps involved in purchasing a home. Imagine you are employed as a business analyst by this bank and asked to review their business processes.

Your Task:

Understand the home loan application process from initial enquiry to settlement based on the information provided on this website.

(i) You need to draw a detailed business process flow diagram for home loan application for this bank

(ii) The processes need to be clearly labelled and explained in a few short paragraphs

(iii) Suggest an improvement to existing processes once you have developed the process flow diagram and justify how those improvements can lead to better user experience. You might have to do some research on how process improvements can be achieved.

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