5HR01: Employment Relationship Management- Case Study - Management Assignment Help

Assignment Task

Task One: Training Presentation and Notes

You have been asked to prepare a training session that is to be given to people practitioners and department managers. This is to address issues in the company around poor employee relationships and to encourage and inform a more positive and proactive approach, to review and educate on good practice and make recommendations about the way forward.

The presentation needs to provide understanding of approaches that can be taken to support effective employee relationships. Your presentation needs to:

1.5 Explain the concept of better working lives and how this can be designed.

1.2 Differentiate between employee involvement and employee participation and how it builds relationships.

1.1 Review emerging developments to inform approaches to employee voice and engagement.

1.3 Assess a range of employee voice tools and approaches to drive employee engagement.

1.4 Critically evaluate the interrelationships between employee voice and organisational performance. 2.3 Assess emerging trends in the types of conflict and industrial sanctions.

3.3 Explain the skills required for effective grievance and discipline-handling procedures.

3.4 Advise on the importance of handling grievances effectively.

4.1 Explain the main provisions of collective employment law.

4.3 Evaluate the purpose of collective bargaining and how it works.

4.2 Compare the types of employee bodies, union and non-union forms of employee representation.

It is essential that you refer to academic concepts, theories and professional practice for the tasks to ensure that your work is supported by analysis. It is essential that your slides are presented in a professional format and that your notes (either in notes view or in a WORD document) fully explain and support the detail of the knowledge and understanding required.

Please ensure that any references and sources drawn upon are acknowledged correctly and supported by in text citation and a bibliography. Your evidence must consist of:

1. A slide show presentation

2. Either notes in the presentation or a WORD Briefing paper (approximately 2900 words) refer to CIPD word count policy

TASK 2 – Case Study Analysis and Recommendations

For the training session, there will be two case studies presented for the group to work on and analyse. You need to prepare an analysis of these cases which are taken from past incidence in your organisation and design training guidance in a Word report on these cases. Your purpose is to ensure the management team learn lessons from these incidences and can understand your recommendations for a better approach.

Your training report needs to include the following analysis:

2.1 Distinguish between organisational conflict and misbehaviour, and between informal and formal conflict.

2.2 Distinguish between official and unofficial employee action.

2.4 Distinguish between third-party conciliation, mediation and arbitration.

3.1 Explain the principles of legislation relating to unfair dismissal in respect of capability and misconduct issues.

3.2 Analyse key causes of employee grievances.

CASE 1; This is a historical event which happened at time in the distant past at your organisation when a Union was recognised. A group of workers had their job roles significantly changed from working in a customer service team to working in sales. This group objected to the change in their roles; they cited the lack of notice and training that was provided and at the time, were given no opportunity for consultation. They did however form a staff committee and they did elect a staff representative to speak for them with the management team. There was one negotiation meeting which was not productive. They walked out of their jobs for 3 days and were threatened with dismissal, after which time they returned to work. Two of these workers raised grievances and most of these workers then left their jobs within the following 6 months period.

CASE 2; A worker in a team who has previously had a good and long term record with the organisation, became less productive and less communicative. The line manager tried to address this through an appraisal meeting which at the time was yearly event. The record of the discussion doesn’t show much detail except that the worker understood the issues and promised to improve their work. Subsequently, the worker has become disruptive at work, with some absenteeism, some arguments with team members and this is generally having a negative effects on others in the team as it has been going on for some 6 months. The line manager is unable to fully determine what the issues actually are and approach HR for advice.

It is essential that you refer to academic concepts, theories and professional practice for the tasks to ensure that your work is supported by analysis. It is essential that your work fully explains the detail of the knowledge and understanding required.

Please ensure that any references and sources drawn upon are acknowledged correctly and supported by in text citation and a bibliography. Your evidence must consist of:

1. A word guidance report of approximately 1000 words

Evidence

Use this as a checklist to make sure that you have included the required evidence to meet the task. Please enter the evidence title and where it can be referred to. An example has been provided for you.

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